Routine preventive maintenance helps reduce unscheduled downtime for equipment repairs, detects problems and recommends repairs to prevent failure, and minimizes unnecessary repairs.

CUSTOMER SUPPORT AGREEMENTS (CSA)
	Total Maintenance & Repair
	Ring Power TM&R covers the majority of maintenance and repairs on a specific Cat® machine for a predetermined period of time.
	Tailored to customer equipment and requirements Predetermined pricing helps manage overall equipment costs Genuine Cat® maintenance products and replacement parts Paid up-front or as-you-go
	PM Agreements
	All work is performed at a guaranteed, up-front price with a guaranteed turnaround time and a written report detailing work performed, fluid analysis results and recommended repairs.
	Regular intervals for: new fluids, new filters and associated parts Labor by trained technicians Disposal of waste fluids and filters

SOS FLUID ANALYSIS PROGRAM
	Regularly scheduled analysis of oil and fluid samples
	Accurate testing designed by Cat is performed in our Cat-certified laboratory with expert interpretation by our trained technicians.
	Particle Count, Total Base Number, Antifreeze, Wear Metals, Viscosity, Water/Fuel Dilution Coolant Analysis, IR Testing Completed within 24 hours of receiving samples

CAT ELECTRONIC TECHNICIAN
	Software to help you maintain productivity and control cost
	Quickly log diagnostic codes to help diagnose and prevent problems.
	Retrieve data that will help our technicians understand the problem before you call for service repairs. Monitor fuel consumption and engine speed to assist in improving efficiency. Calibrate key components to ensure maximum operating efficiency. Help options available

EXTENDED SERVICE COVERAGE
	Warranty for your machines backed by Cat® Insurance
	A variety of term and coverage options for earthmoving, construction, paving, forestry, mining, compact construction equipment and agricultural machines. Three levels of coverage include parts and labor Powertrain ESC Powertrain + Hydraulic ESC Premier ESC

EQUIPMENT AUCTION SERVICES
	Specialized repair services for machines prior to shipping
	Inspections performed at auction with guaranteed price quote Disassembly and transport to most convenient shop location Full field and shop services for all equipment makes and models, including hose replacement, welding, fabrication, undercarriage and hydraulic cylinder repair